Accessibility Statement
Willora Grove is committed to providing an accessible and user-friendly online shopping experience for all customers, including people with disabilities.
Our accessibility efforts
We work to improve the usability and accessibility of willoragrove.shop and aim to follow generally recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG).
Our ongoing efforts may include:
- maintaining clear headings and a logical page structure;
- supporting keyboard navigation where reasonably possible;
- using readable text and appropriate color contrast;
- providing alternative text for meaningful plant and product images;
- using descriptive labels for links, buttons, and form fields;
- making product, shipping, returns, and contact information easy to understand;
- reviewing the website for accessibility barriers and making reasonable improvements.
Plant photographs and descriptions
Photographs are an important part of our exact-plant listings. We aim to supplement meaningful images with product names, descriptions, measurements, pot details, and other relevant information.
If you cannot access or interpret a plant photograph, contact us. We will make reasonable efforts to provide a written description or other accessible information about the specimen.
Third-party services
Our website may contain applications, checkout functionality, payment features, or links provided by third parties. Although we encourage accessible experiences, we do not directly control every third-party service and cannot guarantee its accessibility.
Ongoing improvements
Accessibility is an ongoing process. Website content and functionality may change as we add plants, update product listings, or introduce new features.
We will continue working to identify and address accessibility issues where reasonably possible.
Need assistance?
If you experience difficulty browsing plants, accessing product information, completing an order, or using any part of our website, please contact us. We will make reasonable efforts to provide assistance or the requested information through an accessible alternative.
When reporting an accessibility issue, please include:
- the page, product, or feature you were trying to access;
- a description of the difficulty you experienced;
- the device, browser, or assistive technology used, if relevant;
- your preferred way for us to respond.
Accessibility contact
Email: contact@willoragrove.shop
Phone: +1 346 586 3392
We typically respond to accessibility enquiries within one business day, excluding weekends and public holidays.
Business address
Willora Grove
6917 N 71st Ave
Glendale, AZ 85303
United States